Methods of Remote Support
A panel of OCCA members will discuss and demonstrate various remote support options for consultants. Topics that will be covered include:
Recurring income:
- Does it provide recurring income?
- How do you structure it?
- What additional services does your service provide, like asset management, automated updates, alerts etc.
Types of Support
- Ad Hoc
- Unattended
- Meetings
Other:
- Quality of Tech support
- Cost of the system:
- Mobile support
- How smoothly does it work?