A panel of OCCA members will discuss and demonstrate various remote support options for consultants. Topics that will be covered include:

Recurring income:

• Does it provide recurring income?
• How do you structure it?
• What additional services does your service provide, like asset management, automated updates, alerts etc.

Types of Support

• Ad Hoc
• Unattended
• Meetings

Other:

• Quality of Tech support
• Cost of the system:
• Mobile support
• How smoothly does it work?