October 25, 2022

You're one day into your well-deserved vacation, and you've just got the text message that a critical-use desktop won't boot at your most important client's office. They apologize profusely knowing that this is your first vacation in years, but they can't afford to be down and need your immediate help.

You try to talk to the client over the phone, but they are useless in explaining what's on their screen:

It's an error.
It won't boot.
It's a blue screen.
... now a black screen.
... and now a white screen???

You can't fathom what they are attempting to describe.  You try to get them to video chat with you so you can see their screen, but they don't know how to "use the FaceTimes."  There's suddenly a sinking feeling in your chest as you feel your vacation (and your soul) slowy slipping away. This will require an on-site visit.

Or will it?

Does the story of our IT Hero depicted above sound all too familiar? Then join us on Tuesday, October 25th, 2022, at 6:30 pm for a deep dive into the free, open-source, and completely self-hosted remote support tool - MeshCentral. Written entirely in JavaScript, this extensible tool has agents for supporting Windows, Linux, Mac, and Android devices and can likely replace the TeamViewer / LogMeIn / Splashtop you're probably already using in your business today.

Oh, and did I forget to mention it also supports HARDWARE-LEVEL remote access to vPro-enabled Intel Servers AND Desktops?!?

In this month's meeting you will learn:

  • What MeshCentral is, who maintains it, and the fundamental basics of its technology.
  • What features it supports as it compares to other popular remote support utilities.
  • How MeshCentral saved our IT Hero's vacation and allowed them to restore that critical-use PC from backups in just minutes from their hotel room, even though the machine couldn't boot to an OS.
  • How to set up your very own MeshCentral Server as we will be walking through setting up a brand new instance, step-by-step, LIVE for the last part of the meeting.

This is a meeting you won't want to miss.

Speakers:

Justin Swall of West Coast Technology Guides had his first experience with computers when he was 2-years-old. His family purchased an Atari 130XE, and he’s been obsessed with technology ever since. Never being willing to stand still, he's been on a life-long journey of learning and finding out "what's next." This journey has led him to support Windows networks, servers, and desktops for over 20 years. Today's "what’s next" is Windows 11 and he is excited to share his knowledge and first-hand experience with Microsoft’s latest OS. Justin also serves as President of the OCCA.

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